COOP'96 program

Manuel Zacklad (
Tue, 30 Apr 1996 14:41:45 +0200


Second International Conference on the Design of Cooperative Systems
Deuxieme confirence internationale sur la conception de systemes cooperatifs

C O O P ' 9 6


June 12-14, 1996


Information systems or knowledge-based systems of the new generation no
longer aim at performing by themselves the whole task for which they are
designed.They are rather intended to cooperate with their users for performing
the task, as it is a real-world, complex task, often performed in the
framework of a collective work: therefore, they are called "cooperative

The design, validation and maintenance of such cooperative systems, their
integration in workplaces and the analysis of their effects in workplaces will
take benefit from relying on an interdisciplinary approach, so as to exploit
the characteristics of the cooperation between human agents and software
agents. The purpose of the conference is to help to solve the problems arisen
from the construction of cooperative systems, by :
- a better understanding of human-human or human-computer cooperation,
- the proposition of models of cooperation,
- and the proposition of new functions for cooperative systems and of suitable
design methodologies.

The conference brings together researchers from various communities
(Cognitive Psychology and Ergonomics, Computer-Supported Collaborative
Work, Distributed Artificial Intelligence, Group Decision Support Systems,
Knowledge Engineering, Management Science, Organization Sciences...)
that all contribute to the understanding of the specificities of cooperative
systems and to the modelling of cooperation.

The conference includes both presentation of communications and panels upon
the following topics (not exhaustive):

. What models of cooperation can be achieved for human-computer interaction
(in particular for collective problem solving in workplaces)?
. What are the characterizations of cooperative, heterogeneous agents
(i.e.human agents and software agents)?
. What frameworks/methodologies can be offered for building cooperative
systems (for example, for knowledge acquisition and validation of cooperative
. How to identify appropriate agents to involve in a task, and the cooperative
interactions required to perform a task (e.g. synchronous or asynchronous
interactions) ?
. Which techniques are helpful for collective problem solving?
. What are the possible architectures for cooperative systems ?
. What communication skills are required for the use of cooperative systems
(e.g. face to face or distant)? What kind of dialogues, negotiation or
explanation techniques, or user models are relevant for cooperative systems?
. How to provide a cooperative system for supporting a workgroup? In
particular, how to build intelligent computer environments for facilitating
cooperation among users of various abilities during a problem-solving process?
. What lessons have been learned from the implementation and integration of
actual cooperative systems?


Manuel Zacklad (CNET - COOP Group, France)

Liam Bannon (Univ. of Limerick, Ireland)
Guy Boy (EURISCO, France)
Francoise Darses (CNAM - COOP Group, France)
Giorgio De Michelis (CTL, Italy)
Sylvie Despres (Paris 5 - COOP Group, France)
Rose Dieng (INRIA-Sophia-Antipolis - COOP Group, France)
Pierre Falzon (CNAM, France)
Gerhard Fischer (Univ of Colorado, Colorado, USA)
Les Gasser (NSF, Washington, DC, USA)
Alain Giboin (INRIA-Sophia-Antipolis - COOP Group, France)
Paul de Greef (Univ. of Amsterdam, The Netherlands)
Laurent Karsenty (ARAMIIHS - COOP Group, France)
Gregory Kersten (Carleton Univ., Canada)
Alfred Kobsa (GMD, Germany)
Patrick Millot (Univ. de Valenciennes, France)
Bernard Pavard (ARAMIIHS-CNRS, France)
Camille Rosenthal-Sabroux (Univ. Paris 9 - COOP Group, France)
Kjeld Schmidt (Riso National Laboratory, Denmark)
Jean-Luc Soubie (Univ. Paul Sabatier, France)
Gilbert de Terssac (LAAS-CNRS, France)
Regine Teulier-Bourgine (CNRS - ENS Cachan - COOP Group, France)
Wolfgang Walhster (DFKI, Germany)
David Woods (Ohio State Univ., USA)
Pascale Zarate (Univ. Paris 6 - COOP Group, France)


Scientific organization/Organisation scientifique :
COOP Group/Groupe COOP

Local organization/Organisation locale :
INRIA (Sophia Antipolis)

Secretariat/Secretariat :
Monique Simonetti, INRIA Sophia Antipolis,
Bureau des Relations Exterieures.

France Telecom CNET

P R O G R A M / P R O G R A M M E


(L) = Long presentation.

(S) = Short presentation.

Wednesday June, 12/Mercredi 12 juin

8.00 - 9.00 Registration/Inscriptions

9.00 - 9.15 Welcome address/Discours d'ouverture
Manuel Zacklad, COOP'96 Chairman/President de

Cognitive Control of Decision Making in Complex
Cooperative Systems
Bernard Pavard, LIS-LAAS / CNRS, Toulouse, France

SESSION 1: Analyzing User-User Communication for Groupware Design (1)

10.15 - 10.45 Pluri-addressed Messages and Coordination Impact of the
Intercom on the Human Cooperation (L)
Laurence Rognin, Bernard Pavard
LIS-LAAS / CNRS, Toulouse, France
10.45 - 11.10 An initial exploration of communication overflow (L)
Fredrik Ljungberg
Goteborg University, Goteborg, Sweden

11.15 - 11.45 Coffee-Break/Pause-cafe

SESSION 2: Analyzing User-User Communication for Groupware Design (2)

11.45 - 12.15 How E-news Writers Cooperate in Referring: Correspondence
Games (L)
Alain Giboin
INRIA Sophia Antipolis, France
12.15 - 12.35 An Early Evaluation of Technical Mechanisms Supporting

Negotiations in Groupware (S)
Markus Rohde, Volker Wulf
University of Bonn, Bonn, German

12.35 - 14.30 Lunch/Repas

SESSION 3: Conceptual Models of Cooperation

14.30 - 15.00 A Theoretical Model of Cooperation (L)
Anthony Clarke
University, Loughborough, United Kingdom
15.00 - 15.20 Tresco : Concepts and Architecture for Managing Computer
Supported Man-Man Cooperation (S)
Helene Saliou, Arnaud Longeanie, Jacques Davy
Centre National d'Etude des Telecommunications, France
15.20 - 15.40 Cooperative Systems : The Right Direction (S)
Christopher Lueg, Martin Muller
AI Lab, Universitat Zurich-Irchel, Zurich,

15.00 - 16.00 Coffee-Break/Pause-cafe

SESSION 4: Agent Models and Architectures

16.00 - 16.30 Cooperative Emergency-call Handling : Design and
Realization (L)
Wilfried M. Post
TNO Human Factors Research Laboratories, The
16.30 - 17.00 ABACO: Coordination Mechanisms in a Multi-agent
Perspective (L)
Monica Divitini, Carla Simone
Universita di Torino, Torino, Italy

17.00 - 17.10 Break/Pause

17.10 - 17.30 Intelligent Agents Concepts for Computer-Supported
Collaborative Work Systems in Complex Industrial
Systems: Research Directions (S)
Emmanuelle Le Strugeon, Rene Mandiau, Christophe
Kolski,Mustapha Tendjaoui
LAMIH - URA CNRS 1775, Universite de Valenciennes,
17.30 - 17.50 The Dynamics of Dependence Networks and Power Relations in
Open Multiagent Systems (S)
Cristiano Castelfranchi, Rosaria Conte
Institute of Psychology, CNR, Roma, Italy
17.50 - 18.10 A Multi-Agent Model for Decision-Oriented Cooperative
Systems (S)
Hassan El Mansouri, Anne-Marie Alquier, Pascale Zarate
LAFORIA, Universite Paris VI, France

18.10 - 18.20 Break/Pause

18.20 - 19.30 PANEL/TABLE-RONDE

Thursday June, 13/Jeudi 13 juin

Challenges and Directions for Coordination Science
Mark Klein
State College, USA

SESSION 5: Cooperative Systems for Design

10.00 - 10.30 Group Decision-Making in Customer-Centered Software
Design (L)
Johan Vanwelkenhuysen
INRIA, Sophia Antipolis, France
10.30 - 11.00 Collective Design Processes (L)
Pierre Falzon, Francoise Darses-de Montmollin,
Pascal Beguin
CNAM, Paris, France
11.00 - 11.20 Toward a Design Cooperative System (S)
Olivier Garro, Daniel Brissaud, Serge Tichkiewitch
Laboratoire Sols, Solides, Structures, Grenoble,

11.20 - 11.40 Coffee-Break/Pause-cafe

SESSION 6: Collective Knowledge

11.40 - 12.10 Organisational Memory: Support for Query Resolution in a
Customer Service Centre? (L)
Steinar Kristoffersen
Lancaster University, Lancaster, United Kingdom
12.10 - 12.40 Collective Knowledge Elaboration (L)
Pierre Falzon, Catherine Sauvagnac, Celine Chatigny
CNAM, Paris, France

12.40 - 14.40 Lunch/Repas

SESSION 7 : Learning and Explanation in Human-Computer Cooperation (1)

14.40 - 15.10 Negotiation Spaces in Human-Computer Collaborative
Learning (L)
Pierre Dillenbourg, Michael Baker
Universite de Geneve, Switzerland
15.10 - 15.30 Cooperation between Humans and a Pedagogical Assistant in
a Learning Environment (S)
Pascal Leroux, Martial Vivet, Patrick Brezillon
Laboratoire d'Informatique de l'Universite du Maine,
LE MANS, France
15.30 - 15.50 Tailoring Explanations in Cooperative Dialogues (S)
Laurent Karsenty
ARAMIIHS, Toulouse, France
15.50 - 16.10 Agentsheets Common Ground : Shared Visual Agentalk (S)
James T. Smith II, Corrina Perrone, Alexander
Repenning University of Colorado, USA

16.10 - 16.30 Coffee-Break/Pause-cafe

SESSION 8 : Cooperative Knowledge Acquisition

16.30 - 17.20 Supporting Inter-Experts Cooperation in Knowledge
Acquisition Stage (L)
Sofiane Labidi
Federal University of Maranhao, Sao Luis, MA, Brazil
17.20 - 17.40 Co-Operative Building of an Ontology within Multi-Expertise
Framework (S)
Christian Garcia
LIRMM, Montpellier, France
17.40 - 18.00 Causal Explanations from Heuristic Knowledge (S)
Ruey-Yuan Lee Maria, Paul Compton
CSIRO Division of Information Technology, Australia

18.00 - 18.15 Break/Pause

18.15 - 19.30 PANEL/ TABLE-RONDE

20.00 Dinner/Diner

Friday June, 14/Vendredi 14 juin

SESSION 9: Methods for Designing and Analyzing Cooperative Information Systems

9.00 - 9.30 Object-Oriented Modeling of Coordination Mechanisms (L)
Peter H. Carstensen, Birgutte Krogh, Carsten Sorensen,
Riso National Laboratory, Denmark
9.30 - 9.50 Cooperative Information Systems : A Definition, A Framework
and A Modeling (S)
Youcef Baghdadi, Anne-Marie Alquier
Universite Toulouse 1, France
9.50 - 10.10 A Methodology for the Design of Cooperative Systems (S)
Camille Rosenthal-Sabroux
LAMSADE, Universite Paris-Dauphine, France

10.10 - 10.20 Break/Pause

10.20 - 10.40 A Design Method for Choosing Services for Large Distributed
Teams (S)
I.T. Hawryszkiewycz
University of Technology, Sydney, Australia
10.40 - 11.00 Toward a Cooperative-Centered Design : Organizational
Basements (S)
Regine Teulier-Bourgine
CNRS, ENS Cachan, France

11.00 - 11.20 Coffee-Break/Pause-cafe

SESSION 10: Formal and Technical Solutions for Implementing Cooperative
Systems (1)

11.20 - 11.50 Supporting Cooperation Through Customisation : The Tviews
Approach (L)
Richard Bentley, Markus Wasserschaff
German National Research Centre for Applied I.T.,
11.50 - 12.10 Issue-Based Collaborative Process Modeling (S)
Jacques Longchamp, Francois Seguin
CRIN-CNRS, Nancy, France
12.10 - 12.30 IWIM : A Communication Model for Cooperative Systems (S)
Farhad Arbab
Centre for Mathematics and Computer Science,
Amsterdam, The Netherlands
12.30 - 12.50 A Constraint-Based Approach For Distributed Decision
Support (S)
Jacques Erschler, Marie-Jose Huguet
LAAS-CNRS, Toulouse, France

12.50 - 14.30 Lunch/Repas

SESSION 11: Formal and Technical Solutions for Implementing Cooperative
Systems (2)

14.30 - 15.00 Parameterized Petri Nets for Organizational Simulation and
Systems Design (L)
G. Agimont, Emmanuelle Le Strugeon, Rene Mandiau,
Gaetan Libert
Faculte Polytechnique de Mons, Belgium
15.00 - 15.20 Cooperative Problem-solving using Assumption-Based Truth
Maintenance (S)
Julie Dugdale
De Montfort Univ. Kents Hill, United Kingdom
15.20 - 15.50 A Framework for Description of Pragmatic Dependencies and
Inconsistency of Goals (S)
Remigijus Gustas
Kaunas University of Technology, Kaunas , Lithuania

15.50 - 16.00 Coffee-Break/Pause-cafe

SESSION 12: Workflow Management
16.00 - 16.40 Workflow Management and Causality Trees (S)
Gert Faustmann
Fraunhofer-Institut fur Software and
Systemtechnik ISST,
Berlin, Germany
16.40 - 16.50 Supporting Cooperative Work in Urban Land-use Planning (S)
Frank Maurer, Gerhard Pews
University of Kaiserslautern, Kaiserslautern, Germany
16.50 - 17.10 A Method for Cooperative Information Systems Analysis and
Design : CISAD (S)
Selmin Nurcan
Universite de Paris 1, Paris, France

17.10 End of the Conference/Cloture de la Conference



50-52 Chemin des Sables
B.P. 49
Tel : (33)
Fax : (33)


A block of rooms at preferential prices has been booked in hotels very close
to the workshop location. June being a high season on the French Riviera, it
is important that requests for hotel reservations be made as soon as possible.

Reservation deadline is May 28, 1996.

Accommodation will not be guaranted after this date. You should contact the
hotel yourself and confirm your own reservation by referring to COOP'96. The
prices include breakfast.
See the list of hotels below.

Des chambres ont ete pre-reservees a des tarifs
preferentiels dans des hotels pres du lieu de la manifestation et
sur les lieux memes. Juin etant une haute saison sur la Cote-d'Azur,
nous vous engageons a faire vos reservations le plus rapidement
La date limite de reservation est le 28 mai 1996.

Aucune reservation ne sera garantie apres cette date. Vous devez contacter
vous-memes l'hotel de votre choix en indiquant comme reference :
COOP'96. Les prix donnes incluent le petit-dejeuner.

Voir ci-dessous la liste des hotels.


50-52 Chemin des Sables
B.P. 49
Tel : (33)
Fax : (33)
-----------> Single 565 FF
-----------> Double 785 FF

Le Pacific**
17 Avenue Dautheville
06160 Juan Les Pins
-----------> Single 280 FF
-----------> Double 350 FF

Le Pre Catelan**
Avenue des Palmiers
06160 Juan Les Pins
-----------> Single 280 FF
-----------> Double 350 FF

Le Savoy Hotel**
144 Avenue du President Wilson
06160 Juan les Pins
-----------> Single 280 FF
-----------> Double 350 FF
Student room/Chambres Etudiant
-----------> Single 200 FF
-----------> Double 220 FF

In order to simplify the lodging management for the 3 hotels **, only
one phone and fax number is at your disposal: Tel : (33), Fax :
(33) You will be then informed in what hotel you are

Afin de simplifier la gestion de l'hebergement pour ces 3 derniers
hotels** un seul numero de Fax et de Telephone est a votre
disposition : Tel : (33), Fax: (33) Il
vous sera alors communique le nom de l'hotel qui vous est affecte.


Prospective participants in the conference should complete the enclosed
registration form inside the program and return it together with the
registration fees to :

Les personnes desirant participer a la conference sont priees de
completer le formulaire d'inscription ci-joint et de l'adresser
accompagne du paiement a :

Madame Monique Simonetti
Bureau des Relations Exterieures
2004 route des Lucioles, BP 93
06 902 Sophia-Antipolis Cedex
Tel.: 33 - 93 65 78 64
Fax: 33 - 93 65 79 55

June 5, 1996/5 juin 1996


Early Registration/Pre-inscription

Researchers/Academics/Industrials................... 2200,00 FF

1700,00 FF

* A copy of the student certificate is required.
* Une photocopie de la carte d'etudiant est exigee.

On Site Registration/Inscription sur place

Researchers/Academics/Industrials................... 2600,00 FF

2000,00 FF

* A copy of the student certificate is required.
* Une photocopie de la carte d'etudiant est exigee.

These fees include/Ces droits comprennent
- The Proceedings/Les actes de la conference
- The lunches/Les dejeuners
- The coffee-breaks/Les pauses-cafe
- The dinner/Le diner


An average discount up to 50 % may be obtained from AOM for a round trip
ticket within France. Reduced rate ticket will be sent to the participant
requesting it to the local arrangement at INRIA.
. Nearest Airport : Nice Cote d'Azur (France)
. Nearest Railway station : Antibes or Juan-les-Pins (France)

Une reduction jusqu'a 50% peut etre obtenue de la compagnie AOM sur
un billet Aller/Retour en France. Des "fichets-congres" peuvent etre
obtenus sur simple demande aupres de l'organisation locale de l'INRIA.
. L'aeroport le plus proche : Nice Cote d'Azur (France)
. La gare la plus proche : Antibes ou Juan-Les-Pins (France)


Payments should be made in French currency payable to Agent comptable de
- by Banker's draft,
- by Post Office check (CCP PARIS # 30041-00001-0909945B020 31),
- by bank transfer to Tresorerie Generale des Yvelines- Versailles
(account # 10071-78000-00003003958-80).
Please state your name and the reference of the conference: COOP'96.

Les reglements s'effectueront en Francs Francais a l'ordre de l'Agent
comptable de l'INRIA
- par cheque bancaire ou postal
(CCP PARIS No 30041-00001-0909945B020-31) ou
- par virement bancaire : Tresorerie des Yvelines, Versailles
(Compte No 10071-78000-00003003958-80).
Bien mentionner votre nom et la reference de la conference : COOP'96.

Thursday June 13, 20.00/Jeudi 13 juin, 20.00

A dinner will be offered to the participants on the Island of Sainte
Marguerite, just in front of the bay of Cannes. The island is covered with a
rich Mediterranean vegetation, dominated by Aleppo pines and
eucalypti. Pheasants are raised in liberty. There is a bird sanctuary on the
Bateguier lake where the seawater mixes with the fresh water from an
artesian well.

Les participants sont convies a un diner qui aura lieu sur
l'Ile Sainte Marguerite, face a la baie de Cannes. L'ile est recouverte
d'une riche vegetation mediterraneenne. Le pin d'Alep et
l'eucalyptus y dominent. Elevage de faisans en liberte. Reserve
ornithologique de l'etang du Bateguier ou l'eau de mer se melange
a l'eau douce dans un puits artesien.


Monique Simonetti
Bureau des Relations Exterieures
2004 route des Lucioles, BP 93
06 902 Sophia-Antipolis Cedex France
Tel.: 33 - 93 65 78 64 - Fax: 33 - 93 65 79 55

Internet (Soon/Bientot)



Manuel Zacklad
France Telecom tel: (33) 1 45 29 66 75
CNET PAA/TSA/UST/GESCOM secre: (33) 1 45 29 40 68
38-40, rue du General Leclerc fax: (33) 1 45 29 65 57
92131 Issy-les-Moulineaux Cedex e-mail: