Fuzzy logic application in business

From: Santosh Srinivas (santoshbsrinivas@yahoo.com)
Date: Thu May 02 2002 - 20:56:15 MEST

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    This is my first posting to the group.
    I would like to know if there are any good fuzzy logic
    applications in e-business arena. I'm currently
    working on a CRM application and was wondering if
    fuzzy logic could in some way help analyse customer
    inputs which is often vague and can't be modeled using
    a conventional score card.
    Thanks in anticipation.

    Santosh Srinivas

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